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Aging Care Matters, LLC

Aging Care Matters, LLC
Aging Care Matters, LLC
Lead Advocate or Care Manager's Name:
Carla Payne, MA, CMC
City, State, or Location:

Serving the NC Triangle Region and Surrounding Counties in Person and Nationwide by Virtual Technology

Carla Payne began her journey over 15 years ago in becoming a Nationally Certified Care Manager. She wanted to be the advocate her family so desperately needed when her father was still living. Her education, credentials and passion for helping others is the foundation of Aging Care Matters, LLC located in Wake Forest, NC. Having served over 350 families and recognized as a leader in the Aging Life Care Association Carla has built a strong team of professionals within Aging Care Matters, LLC.

Jill Murr, Director of Operations with BA Psychology and over eight years of daily operational management and human resources as well as part-time Care Management experience.

Rebecca Wyatt, LSCW Care Manager with MA in Social Work and over five years as a home visiting social worker and specializes in trauma informed care.

Shelley Welch, QP, SRESĀ® Care Manager has a BA Therapeutic Recreation and brings an extensive background and experience advocating for people with intellectual and developmental disabilities.

Meghan Batt, MA Care Manager has 10+ years experience as a Speech Therapist and in Dementia Management, Parkinson’s Disease and Dysphagia in the geriatric population.

Wendy Strong, CERT Life Care Coordinator with BA in Education and Certification as an End of Life Doula brings this cutting edge service to our clients and community.

Jennie Griggs, MA serves as our On-Call/Care Manager. Jennie is the Director of the Wake County Senior Center and founder of the Aging Collective providing a wealth of knowledge and resources to all of our clients.

Tori Shue Care Associate Campbell University studied Theatre Studies and also works part time with Innerhealth Chiropractic.

Our mission is to help every client save money, reduce stress and live their life to the fullest with dignity and respect.

Experience: I have worked in private, independent practice for:
More than 10 years
Experience: I have provided patient support and assistance for:
More than 10 years
For More Information:
Advocate's Rating:
  • Carla Payne
  • SAGE Raleigh
  • National Association of Certified Care Managers


Carla is an amazing human being and an extraordinary professional.
You can see her passion for what she does.
I have no problems recommending her to family and friends.

Simone | March 8, 2021

As an attorney practicing in estate planning and medicaid planning, I encourage my clients to plan for long term care. Carla Payne and her team are knowledgeable and compassionate. They have helped many of my clients navigate the complex world of long term care with minimal stress, expense and time. I very highly recommend them.

Annette Rhodes, Rhodes Law Firm, PLLC | March 8, 2021

Carla is one of the most caring, genuine and resourceful Care Managers I have come into contact with. She really listens to the needs of her clients and finds ways to meet those needs, often times going above and beyond what is expected. If you, or a loved one, are facing any aging challenges she’s the one to call.

Dyana Paredes | March 8, 2021

Carla Payne and staff of Aging Care Matters genuinely care! They are generous with their knowledge and listen to needs and wants in an effort to satisfy their clients (and caregivers). Also, Carla and staff are very comfortable meeting remotely so health or distance are not barriers to being the best advocates. Highly recommend!

Kristi Gorski | March 7, 2021

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