Chicago Patient Advocacy
My greatest satisfaction as an advocate is knowing that when I provide guidance, direction and support for people struggling with health care issues, I can improve and enhance the quality of their lives. Helping people has yielded inspiration and great rewards for me, both personally and professionally.
Perhaps my most significant accomplishment and interest has been in the area of mental and behavioral health. I have been involved with people who are isolated in inpatient psychiatric units; residential treatment programs, and with many other areas of mental health, substance abuse, and behavioral disorders. These are people and families who are crying out for help. My role is to be their champion and serve as an advocate under extremely difficult circumstances. I have accompanied people to out of town residential programs; monitoring their progress; and supporting them when they have become stabilized and returned home.
I have battled and negotiated with insurance companies, hospitals and providers in regard to medical and hospital bills. I have successfully mounted and conducted many appeals which have resulted in dramatic financial savings. When I recovered over 125,000.00 for a client who had been denied coverage for a year and a half, a great burden of relief was lifted and the family finally resumed their normal life.
Supporting people who need assistance with skilled nursing facilities and long term care has also been an important part of my work. This requires patience, persistence and resourcefulness.
My primary goal is to relate to my clients with the highest level of trust, confidence, and integrity. If I don’t know the answer, I will find someone who does. Patient advocates must be resourceful and up to date.
I have spent over 40 years as an advocate for a family member with complex challenges and issues. This personal experience is the underlying foundation which propelled me into this profession and which continues to motivate me every day.
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