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Clarity Patient Advocates

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Clarity Patient Advocates
Clarity Patient Advocates
Lead Advocate or Care Manager's Name: Claire Thevenot
City, State, or Location:

Greater Atlanta Area

Do you have a new cancer diagnosis and are struggling with next steps and to understand the overwhelming medical information being presented? Do you have a parent that lives in the Atlanta area and you are looking for someone to oversee their medical care? Are you having trouble working with an insurance company and need to appeal a denial? Clarity Patient Advocates is available to help you navigate these issues and others.

As the founder of Clarity Patient Advocates, I have uniquely experienced healthcare from three sides – as a nursing professional with experience in oncology (cancer) as well as healthcare quality and patient safety, as a caretaker of a parent with Alzheimer’s, and as an advanced stage cancer patient. This varied perspective allows me to empathize with my clients while also having a thorough understanding of the healthcare system.

Clarity Patient Advocates services include medical management and coordination, accompanying clients to appointments, medication reviews, medical bill and insurance negotiations, informed decision making support, research on clinical trials or treatment options and others. My career in patient advocacy was born from the desire to help others have quality healthcare experiences where they feel empowered to guide their own care.  Call or email me today to discuss your needs and how I may be of assistance.

Experience: I have worked in private, independent practice for: Up to 2 years
Experience: I have provided patient support and assistance for: 2 to 5 years
Background Check?:
Phone: 770-502-6030
Advocate's Rating: (3)
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  • Clarity Patient Advocates
  • Clarity Patient Advocates

Ratings

I had no idea how complicated a cancer diagnosis could be until I was the one with cancer. When you find out you have cancer, that's all they know! They don't know how aggressive, the stage, or which treatment options you will need to consider. To get those answers it takes multiple appointments, with multiple doctors, all to be scheduled & coordinated by the patient. I was diagnosed with breast cancer during the COVID-19 pandemic adding an extra layer of complication and fear. Claire was my first call and she instantly calmed my husband and me. She told us exactly what to expect at each step and helped us get ahead of the curve to know which appointments were next so we could schedule ahead. We knew nothing about the complexities of breast cancer and she patiently went over every lab and helped us understand each & every result and plan for our upcoming appointments. She helped us by reviewing questions, being live on the phone to take notes and following up the same day with detailed notes from each appointment. Her notes were so valuable when we were preparing questions or reviewing lab work. With Claire's help I was able to accelerate my care and proceed with surgical treatment with confidence it was the right first step. Cancer is a very bumpy road and involves a lot of tough decision making. Having Claire involved in my care greatly lowered our stress and gave us additional confidence in our decisions. She was also a trusted, empathetic, and knowledgeable voice through all of the emotional ups and downs of each visit and test result. I am tremendously grateful for her help and would highly encourage anyone facing a cancer diagnosis themselves, or with a family member to enlist her support. I can't imagine having walked this journey without her!
Cyndy L | June 30, 2020
My insurance plan stopped covering a medication I’ve been taking for years, causing the monthly cost to more than double. Claire researched and found a discount program that has saved me over $800 in out-of-pocket expenses in the past year. I highly recommend using Clarity.
Rebeccah G. | May 30, 2020
I am an ALS patient. This disease is fluid and presents challenge after challenge. Claire is with me to take on these physical, financial and emotional challenges EVERY step of the way. The moment we established a relationship, I felt immediate relief, not only for me, but also for my family, for their challenges are as great, if not greater, than mine. So for all who are dealing with medical and care needs…………My Prayer is you find Claire.
Annie | March 15, 2020

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