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Health Care Connect, Inc

Jackie O'Doherty
Health Care Connect, Inc
Lead Advocate or Care Manager's Name: Jacqueline O’Doherty BCPA
City, State, or Location:

New Jersey and New York.
Central and Northern New Jersey and all surrounding areas.
Manhattan, Rockland and Westchester Counties NY

As one of the first patient advocates in New Jersey and New York,  Jackie O’Doherty of Health Care Connect has deeply established relationships in the medical and senior community. We have partnered with major teaching institutions like NY Cornell, Mount Sinai, Memorial Sloan Kettering and NYU Langone, to local hospitals like Morristown Medical Center, Overlook, Hackensack Meridian Health, St. Barnabus and Robert Wood. Health Care Connect has worked with these hospitals and many others, throughout the medical continuum to ensure our clients needs are met.

We know how to penetrate the heathcare maze and guide the patient through the obstacles created by our complex and fragmented healthcare system. We have the experience to oversee complex medical conditions and comorbidities, making sure every doctor is treating the whole patient with patient centered care.

Throughout our 10 years in practice we have successfully guided clients and their families through Traumatic Brain Injury, Strokes, Aneurysms, Myocardial Infarction (heart attack) Diabetes, COPD, Cancer, Parkinson, Aspasia, Lung & Kidney Disease, many different surgical procedures, along with many other illnesses.

Because many of our clients are also seniors who suffer from more than one disease, we added Geriatric Care Management to our practice.  We help clients navigate the senior system helping them deal with the brutal effects of Alzheimer’s and dementia. Not only do we coordinate the medical care, we also focus on the social needs of the senior and their family. We provide support for all seniors, keeping them independent at home, or if necessary, placement in an appropriate setting.

With 10 years experience, our practice is rooted in the community with access to many trusted resources.

Jackie has been featured in the Star Ledger, NJ.com Prevention Magazine, Kaiser Health News and many other publications.

Experience: I have worked in private, independent practice for: More than 5 years
Experience: I have provided patient support and assistance for: More than 5 years
Background Check?:
Phone: 908-832-0417
Advocate's Rating: (7)
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Ratings

Jacqueline O’Doherty’s service, expertise and knowledge is outstanding. Her understanding and ability to navigate through the health care system, specifically in our case dealing with Medicare was more than just exceptional. When our 86 year old mothers stay at the rehab facility after hip replacement surgery was ending, her extension for more therapy to heal and recover at the request of the doctors and physical therapists was denied by Medicare . Our next call was to Health Care Connect and within hours Jackie had the extension approved . Our mother spent another week at the rehab facility and returned home in a much more favorable condition. She continued outpatient rehab and is currently getting around just fine. Jackie’s sincere care, compassion and professionalism was so comforting to our mother and our family at a very difficult time. We would highly recommend without hesitation the service of Jacqueline O’Doherty and Health Care connect.
Joanne | November 6, 2019
Jacqueline O'Doherty is a compassionate individual with a passion for taking care of everyone and their needs for arranging all their care needs. She will accommodate and diligently provide her clients with the best resources. The best response time when you call her and she knows how to handle every phase of the health care industry. I would trust her expertise with any of my clients and most of the respect she shows them no matter what challenges she comes up against, she will be there for them demanding the best. It's great working with Jackie and I will recommend her to everyone.
Enrie | February 19, 2019
When Carol's pain was intolerable and we were absolutely exhausted, it seemed like all we hit were dead ends until we met Jackie. she was an angel disguised as our health care advocate in our desperate last months of need. Oh! How i wish we found her so much earlier. Jackie managed all aspects of Carol's care getting us nurses and health aids over the holidays when hospice claimed they had no one. She made things happen, when we had no place else to go, so all we needed to do was be there for Carol, in her last hours. Jackie was truly a blessing.
Cecile in New Jersey | February 20, 2018
Dear Jackie, I would like to take this opportunity to thank you for your invaluable assistance in expediting hospice care for my wife, Carol. Although we were eventually very satisfied with the home health aids, nurses, equipment and supplies provided, it was only after your intervention on our behalf that timely and complete services became the norm. Your prompt and decisive actions on our behalf really made a difference. On behalf my daughter, Lara and our entire family, I offer you our gratitude and best wishes.
Jay in Monroe Township, NJ | February 20, 2018
Jackie O'Doherty helped out during a very stressful period for me and my daughter. When my daughter was diagnosed with thyroid tumors after a routine physical, we turned to Jackie for help in finding a pediatric endocrinologist — not an easy proposition. Within a day, she had located an excellent doctor, near our home, who proved to be very helpful and thorough. He ultimately referred us to one of the nation's top pediatric endocrinologists for a biopsy and confirmation of his diagnosis. This physician was at the Yale Pediatric Specialty Center, and Jackie even helped us with planning the best route for our drive there, to New Haven,CT from our home in New Jersey. She made a stressful time much more manageable, and we are very grateful.
Elizabeth in Chester, NJ | February 20, 2018
Jacqueline O'Doherty of Health Care Connect came to my rescue. After my husband’s diagnosis, I had tried to navigate our health insurance coverage by myself. I spoke for more than two months with five or six different “oncology nurse specialists” who rarely returned my calls and could not answer my simple questions about benefits for my husband’s bone marrow transplant. When I did speak with a nurse, she misinformed me about his hospital’s coverage and told me we were foolish to use a hospital other than the one she suggested. Meanwhile, my husband was going through treatment and needed my care. Then I found Jackie! In a few hours, she was able to resolve my serious conflict. Jackie spoke with my husband’s doctor, hospital, benefits manager, and insurer. She got me the answers that I was unable to accomplish on my own. She is supportive, professional, thorough, and really knows the health care system. She gave me the peace of mind that financially we were going to be okay so that I was able to focus on getting my husband well again. Thank you Jackie for your valuable service.
Bethanne in East Rockaway, NY | February 20, 2018
I consider myself lucky the day I was referred to Jacqueline. She was not only professional and detail oriented and I knew I could count on her to get anything done, but she did it with a caring and warmth towards me and my mother that was greatly appreciated. I would recommend her highly to anyone in need of this type of service.
Linda in Clarksburg | February 20, 2018

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