We are a team of nurse-patient advocates that want to support you or a loved one during a healthcare challenge, be it a medical or insurance issue. We have been in business for over 10 years and have 30 plus years-experience in the healthcare system, as nurses, we have seen too many occurrences where families are left confused and scared and not knowing where to turn.
We, as your private patient advocates, can assist you during a hospital stay, making sure you understand your treatment plan and goals by integrating with the healthcare team on your behalf. We help with the coordination of your care after your hospitalization to home or assist with selecting a rehabilitation or long-term care facility. We can coordinate your doctor’s appointments as well as attend them and/or provide a list of questions to address. We will identify a second opinion if needed. Seniors need assistance with monitoring their health and home situations and we provide that oversight.
If you need to understand your disease, an upcoming surgery, or new diagnosis, as nurses we are skilled at doing the in-depth research needed so that you can make the best-informed decision and have available all the possible treatments available to you.
Health insurance and claims can be confusing. We have one dedicated advocate with over 25 years of experience with health insurance, health plans, and medical billing. You will be in good hands to ensure you are properly billed and if not, the needed appeals or disputes will be handled as well as addressing any treatments or tests that are denied by your insurance company.
In addition to being patient advocates, we are nationally board-certified health & wellness coaches. We can assist with managing a chronic disease or any health issue and be your partner in discussing how to make lifestyle changes that can improve your health and overall wellbeing.
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