Houston metro area, Texas
I love my clients. I love helping them stay healthy and helping them live their lives to the fullest.
Do you have questions about health care? Medical bills? Dealing with doctors and hospitals?
I am here for you! Let’s work together to get the answers you need.
Stay healthy, wealthy and wise with Houston Health Advocacy!
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I am so glad to know Bonnie. Aside from her impeccable professionalism, her buoyant attitude helps to make navigating hospital-medical billing a calm experience.
Bonnie is a tremendous resource for the maddening and confusing healthcare arena. She knows how to listen, is very knowledgeable, and has a great network of professionals that can help. Highly recommend!
We were seeking treatment for an aggressive breast cancer and were stalled and feeling very overwhelmed due to inability to get timely referrals and because of inaccurate information provided by the insurance company. Bonnie was familiar with the insurance system, treatment process, and providers and was able to provide us with prompt, accurate information that connected us with a competent provider that same day who obtained referrals and scheduled an appointment to begin treatment. Bonnie also helped us understand each party’s financial responsibilities so we can plan and know what to expect insurance to cover. Bonnie understood the plan better than the insurance company representatives. Her service is invaluable and forever impacts the outcome of this treatment. We are so grateful for Bonnie’s compassion and professional skills. She is a true advocate.
Bonnie did an awesome job of helping us understand our medical bills. The medical industry is so complicated and expensive, it’s nice to find someone who understands it and is able to provide some help and guidance. We will continue to use Bonnie in the future.
I can’t say enough good things about Bonnie! I have been following her on facebook for years and have always been impressed by her knowledge and her passion advocating for patients’ rights. Recently my 83 year old father had a medical crisis and we didn’t know what to do. My first thought was to reach out to Bonnie and I am so glad I did! She listened with compassion, immediately gave us referrals and set us on the right track of what we needed to do to get his doctors and medications in order. Bonnie is so caring and accessible and it’s great to have someone you can trust for help and advice.
Our whole family is so thankful to have Bonnie on our side!
Bonnie is incredible! I cannot say enough to express how much gratitude I have for her and her service. We were surprised with a 5 digit bill from over a year ago that our previous insurance company neglected to pay and continued to say that weren’t responsible for paying. With Bonnie’s help in just a couple of weeks that bill was paid completely by the insurance company. Saved us (literally!) thousands of dollars. She is extremely knowledgeable, professional and wonderful to work with. thank you!!!!
Bonnie Shereen helped me on two occasions. She is very knowledgeable, 100% responsive, patient, and caring. In my cases she did research, made phone calls on my behalf, edited my dispute correspondence with providers, and arranged for payment plans. I recommend using her services in complex cases.
Bonnie really helped me get information and keep pressure on my insurance company – Aetna – which denied me coverage for a hip replacement. Bonnie worked with me to keep on top of a request for external review which eventually overturned the insurance decision. I was working full time and couldn’t keep up with the continual follow-ups with the insurance company and her help in doing this was instrumental in getting a positive decision. She was a joy to work with – very empathetic to my pain and needs. I’m so glad she was able to help out!
I will echo the other comments – 5 stars doesn’t seem adequate. Before we found Bonnie we were constantly running into road blocks between insurance, doctor availability, doctor quality, … We probably spent 2 years trying to find the best treatment for our mother. But once we hired Bonnie to guide and help us, everything changed for the better. We made more progress with Bonnie in two months than in the previous two years – getting our mother the help and treatment she needed. If you are struggling or need help with the healthcare system, I highly recommend Bonnie!
Bonnie was an answer to our prayers for our mom. Her kindness and compassion extended not only to my mom but also to my brother and I. She served as our liason in my mom’s transitioning from independent care to memory care. She served as an advocate in doctor’s appointments when we couldn’t attend. Her attention to detail and thoroughness in relating necessary information between us and the doctors was top notch. She knew all the right questions and provided the depth insight we needed in making challenging decisions. I agree with a previous review…. we all need a Bonnie! She truly blessed our lives as an advocate and friend.
If I could give 10 stars I would! Bonnie helped my parents with 9 months of doctor’s appointments as we wrapped up their lives in Houston before moving them to Senior Living to be near family in Austin. Bonnie is so kind and attentive, they instantly adored her. She met them at a dozen different doctors’ offices, recorded the entire appointment on her phone (saved to a dropbox account so I could listen), and took notes which were usually emailed to me within 24 hours. If I had questions, she brilliantly asked the doctor in a way that never crossed their ego. She knew what we needed to know and with her own extensive base of knowledge, she could ask the right questions. She never missed an appointment, never got confused on the day or time (which has happened with other so-called helpers). We all need a Bonnie in our lives!
From the first email, Bonnie was kind, professional, and helpful. With her help, my total bill was reduced 85% , way beyond what I expected. Thank you!
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