Originally from Massachusetts, operating out of Atlanta,  a private professional healthcare advocate with a background in nursing, specializing in hospice & palliative care, inpatient case management with knowledge understanding medical bills and health insurance plans.  ​With 10 years of experience, Melanie maneuvers the healthcare system efficiently, with confidence and enjoys addressing the specific needs and concerns of the aging population and their adult caregivers as well as other client needs.  Melanie allows patients and families the opportunity to focus on the needs of the patient and the emotional and physical needs of one another while Lending a Helping Hand. Through her knowledge, passion, and dedication, she is there to help navigate the healthcare frenzy.

Patient advocates assist clients in gaining access to necessary health care services, to speak for themselves and own their voice, advocate for their rights, participate in making decisions about their care options, gain awareness of their health insurance benefits, and become empowered as owners of their health status and well-being. Your advocate will work with and for you to assist in learning how to navigate the complicated healthcare system, helping you become informed and empowered to actively participate in your care plan.

Patient advocates strive to assist with their clients’ needs, so patients and their families can focus on health and healing. You can expect to make fewer phone calls, which means less stress and more time for you and your family. We help make appointments, obtain reports and facilitate information sharing with other physicians and caregivers to save you time and money. Family can have a sense of relief knowing that their loved one, who lives in another state or around the corner is being represented by some who’s allegiance is to the client.