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Nancy Ruffner Patient Advocate – Aging Expert
Lead Advocate or Care Manager's Name
Nancy Ruffner
City, State, or Location

Nationwide services – Online consulting nationwide from the greater Greenville SC area.

I’m a little different. I am a consultant, a former agency owner and working Patient Advocate of nearly 10 years (NAVIGATE NC LLC). I consult and guide in Telehealth fashion, by phone or Zoom. I am seasoned, steeped in eldercare, and I have work ethic and tenacity to beat the band.


  • Patients, Elders, and loved ones – Advocacy and healthcare navigation through change, and Fast-Change.
  • Adult Children of Aging Parents – Whether early in your eldercare, or for those stuck or stymied. Long-distance caregiving challenges.
  • Solo Agers – Fostering successful aging for persons without the support of built-in family as caregivers. (I’m a Solo, also).
  • Coaching for healthcare entrepreneurs in startup – I coach new Advocates to connect with folks seeking help like you.


  • Medical
  • Legal
  • Financial
  • Insurance
  • Housing 
  • Support

I “journey with” as you move through healthcare encounters or plan for aging. My job is to hear your concerns, to assess or even “triage”. Next, I provide you with solid recommendations, explain options, or help you arrive at a sense of order and next steps. Direction.

Need to know what to say, what to do, or who to ask? Our goal will be to get the care you deserve. To unpeel that onion. To bring you a sense of understanding, order, and peace.

Far-flung families benefit from having a trusted set of eyes and ears who understands the issues and can skillfully advise.

On a lighter side, I will tell you that “I help you to know the Deweys”. (You may be familiar with them, there’s Who Dewey, What Dewey, When Dewey, and also Where, Why and How Dewey).

No doubt you will hear it. Folks often comment that they can hear and feel my passion. They tell me they feel better, even at end of first call. I believe that there is always solution to be found, and it would be an honor to help get you there.

I invite you to my website ( and other social media for a large window into my personality, and gumption! Set up a Complimentary Consultation today.

Experience: I have provided patient support and assistance for
5 to 10 years
Experience: I have worked in private, independent practice for
5 to 10 years
For More Information
Advocate's Rating
  • Nancy Ruffner Patient Advocate – Aging Expert
  • Nancy Ruffner Patient Advocate – Aging Expert


Nancy can manage all of your needs as you “navigate” through the many options and parts of managing your mother’s care and placement, and financial concerns. Nancy’s company offers a free 20-minute TeleConsultation to get your familiar with what they can offer. They advocate with your doctors as well, so may be able to help with the medication needs, and doctor visits, etc. Best to consult with them to see if it is a fit for you. It certainly is a trusted company, and will help take much of the burden off of you and your mom.

Deb McCutcheon, SRES | December 15, 2018

Our law firm refers clients to NAVIGATE NC with great confidence in the successful planning and management of care services. While we as attorneys provide legal guidance, Nancy and her team work seamlessly with our firm to improve the care of the client. NAVIGATE NC provides care planning and oversight of implementation. They handle a range of situations, from the simple to more complex. They keep us updated as the case develops so that we can step in with our services as the need arises. They support the same monitoring for all medical and financial professionals who are involved with the client. It is reassuring to know they will continue to provide the advocacy and overall care management that our clients and families need, along with counseling and referral to vetted resources. This teamwork is an important service to our clients.

Attorney Dee Wallis, Raleigh, NC | October 28, 2017

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