In business since 1990, I have seen the changes in the American healthcare system and understand how the system works (and doesn’t.) This requires knowledge and commitment; two of the skills I bring to my profession. Based in Southern California and Reno since 1990, I travel to clients nationwide to relieve them and their loved ones of the stress of competently navigating healthcare today. I offer navigation services in hospitals, skilled nursing facilities, palliative care settings, and in clients’ homes. An experienced negotiator, I have the ability to positively impact all aspects of a client’s healthcare needs. Experienced in billing negotiation, I have saved clients tens of thousands of dollars. Understanding the business and politics of healthcare is essential, and the basics can be found in my app, DependableDoc — The Patient Push-Back App (free download through iTunes.) With a background as an estate administrator, my services also includes assistance with legal, financial, and insurance reviews. As survivor of chronic pain, finally relieved of trigeminal neuralgia in 2007 with brain surgery, I possess first-hand knowledge of tackling misdiagnoses, battling debilitating pain, and the clinical depression it often causes. Protecting my clients and seeing them properly cared for medically, emotionally, and from financial and insurance coverage perspectives is paramount to me. I am a self-taught patient advocate and have learned from my own experience in the trenches with my clients. Complimentary initial telephone consultations available. Detailed Scope of Service accompanied by one comprehensive flat fee. APHA, NAHAC member, certified palliative care counselor. Stellar references available; client and/or physician contacts matched to your specific circumstances.  For video testimonials please visit: soulsherpa.net/sherpee-success-stories/