Sandy is pure gold. She opened our eyes to the medical treatment methodologies in the US, as they pertain to our mother. Sandy is patient, thorough, compassionate and passionate about what she does. I recommend EVERY single family struggling to help their aging parents survive the medical treatment system have someone like Sandy in their corner. You don’t know what you don’t know…until you know. And then you will need help navigating it. Sandy does it every single day.

Sandy’s help has been invaluable in managing my 96 yo mom’s care for the past couple of years. I’m thankful every day that someone as well credentialed and kind oversees the 24/7 care Mom is receiving. There is no way we could manage to negotiate all of the details of Mom’s care without someone like Sandy. But Sandy has been more than just a management specialist, she is caring and kind as well as thoroughly professional and knowledgeable. I thank God for this angel on earth!

Sandy is so knowledgeable and professional. She knows how to navigate the medical industry and ask specific questions to doctors and medical staff at the right times. When you hire Sandy you are hiring someone committed to helping get the best health care and medical services available. My family is so grateful to her for the tireless work she devoted on our behalf.

> As my personal senior advocate, Sandy, helped me and my husband navigate his hospital’s discharge plan when he was suddenly shocked to hear from the staff that he was being discharged to a critical care rehabilitation center. Because of the Covid-19 restrictions, there was no time for me to visit the sites or to see him in person to assess his needs for myself.
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> Until I met with Sandy, I believed that my options were their rehabilitation facility that I had not investigated or home where I had no time to arrange for his medical needs. Otherwise the hospital implied they would keep him for an additional 72 hours before discharge and that would not be covered by insurance.
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> Sandy knew exactly what to do. She worked with hospital staff and we filed an appeal. I was able to implement a stay at home medical assistance program and my husband was discharged in accordance with his medical needs at the appropriate time.

I can truthfully say that I couldn’t manage my paperwork or my personal finances & Social Security status without the terrific, kind, helpful and knowledgable work that I receive from Sandy, no matter what duty I ask her to take on! Kudos to Sandy for all you do, and how well you do it!
I am everlastingly proud to know you, and gratified that you are willing and tremendously capable! Thank you, Sandy!
Rosalie in Los Angeles – April, 2020

I have had the opportunity to work with Sandy for the last year and I can’t say enough about her. I am a Home Health RN and have had one of Sandy’s patients on my service. Sandy is an amazing advocate. She is extremely knowledgeable about patient care, insurance, and patient’s rights. She has been an invaluable resource to me and has shared so much of her knowledge with me. As a nurse, a major part of my job is patient advocacy. However, I am trained clinically and not so much in policy and regulations. She has helped me to better help my patients. She has done amazing things for her clients. She is extremely reliable and acts with the utmost integrity. It has been a great pleasure working with her and learning from her years of expertise.

After my sister suffered a traumatic brain injury and was completely incapacitated, we were overwhelmed with insurance issues and making sure my sister was receiving the proper care and treatment. Through a friend’s suggestion, Sandy came into our lives and started overseeing all aspects of my sister’s care. I’m not overstating when I say she saved my sanity! With her years of experience in the healthcare industry, she knew exactly how to communicate to medical staff, what to monitor in my sister’s care, and how to handle insurance issues. She stays on top of everything for us and allows us to just focus on spending time with my sister. Sandy does it all with a kind smile and loving heart and knows how to go to battle against insurance or medical institutions on my sister’s behalf with a firm but gracious demeanor. While this is a difficult time for my sister and family, Sandy is the answer to our prayers.

My family found Sandy during a very difficult situation. My brother was about to be forcibly discharged from a long hospital stay as he fights cancer. The hospital staff were not setting up a safe discharge and his various doctors were fighting one another. He is still very sick and the social workers/case managers couldn’t as much as prepare his prescriptions, order the needed equipment, home health care, food (since he is still eating through a tube), etc. Since I live on the east coast it is left to my 70 year old Mom to figure the mess of insurance appeals, the drugs he needs, etc. Then came Sandy. I called her Thursday night and she was in his room Friday morning. She immediately brought order in a professional, calm and engaging manner. She kept me updated throughout and my family repeatedly called and texted me to say what wonders she was working. We are all very grateful to have found her and will continue to call on her assistance while my brother is healing.

We appreciated Sandy’s kindness and care for my parents, when we couldn’t be there and even when we could. How much does peace of mind cost.. it’s priceless for me and my sister as well. Sandy’s soft demeanor and patience with them and endless knowledge of how aging/ medical care works, and her finesse when navigating the darker corners is so impressive and appreciated.

We were introduced to Sandy via the Scleroderma foundation during only days before my mother would suddenly be released after a lengthy hospital stay. After being told she would be there a few more weeks, we were blind-sided. Immediatley Sandy came in and assumed control of the situation. Her experience, care, and attention to detail turned a stressful, critical situation into one of seamlessness. Sandy is an indispensable asset for any family who is not familiar with the bureaucracy of the hospital/medical system. In a word, she is exceptional. Sandy will remain our advocate moving forward.