Tamara Awald, a registered nurse of 3 decades is the Lead Patient Advocate and Leader of our firm. She is regionally known as a fierce patient and family advocate. She believes that on a fundamental level that patients should receive the highest level of quality of care attainable in a well coordinated and understandable fashion. She is assertive and very comfortable holding healthcare providers accountable to the the unique needs of individual patients/families to accomplish the above goals through supporting patients/caregivers with:

• Understanding a diagnosis or complex set of diagnoses
• Improved communication and coordination of care with health care providers
• Research and understanding of different treatment options
• Questions about insurance benefits, denial, and appeals
• Community resource, support, and referral options
• End of life decision making and planning
• Expedited physician appointment coordination- family practice and specialty care
• Post- hospital care options and coordination
• Transitions of care and hand-off communication coordination and support
• Facilitation of family meetings and interventions to align expectations with patient needs and manage conflicts or differences of opinion
• Legal nurse review of medical records and health care documentation
• Other

Tamara Awald Credentials:

1. Dipoloma in Nursing: Memorial Hospital South bend
2. Bachelor of Nursing: Goshen College
3. Masters of Health Service Administration and Business Administration: University of St. Francis
4. Doctor of Health Administration: Walden University (in progress)
5. Board certified Nurse Executive Advanced: ANCC
6. Certified Professional Healthcare Risk Management: AHA
7. Legal Nurse Consultant Certified- AALNC

Services offered are meant to serve as an adjunct member of the care team and not as a replacement for the patients health care providers.