Stanford Soul Sherpa Healthcare Advocacy
Admitted to Stanford University in 1978 with a pre-med focus, I graduated in another field of study but somehow found my way back to healthcare. Established in 1990 as an estate administrator, I offered patient advocacy services to my senior clients as a courtesy, never imagining these services would become so sought after by patients and their loved ones today. After being misdiagnosed in 2007 for a rare, excruciating cranial nerve disorder, trigeminal neuralgia, and successfully appealing my private healthcare company’s denial of the only neurosurgeon at the time experienced in the delicate brain surgery needed to correct my painful condition, I began to focus exclusively on patient advocacy in 2008. With the passage of the Patient Protection and Affordable Care Act in 2010, I experienced an explosion of patients and their loved ones — nationwide — seeking knowledgeable assistance with all things that speak to patient protection. With an understanding of the business and politics driving American healthcare, with over 3,000 hours spent providing hospital accompaniment to clients, with tens of thousands of dollars saved in medical bills by understanding the national and state laws protecting patients but seldom recognized by healthcare provider billing agents, with the 2016 launch of an educational app called “DependableDoc, The Patient Push-Back App” (free download through iTunes,) and with a certification in palliative care, I offer a range of services that offer physical, emotional, and financial protection for my clients and their loved ones. I travel to each client and operate by a single flat fee per engagement which includes expenses. Patient Advocacy is demanding work requiring skill and dedication. The rewards outweigh the challenges of my work. Seeing patients properly diagnosed, cared for, and charged fairly is the great upside of my profession. Proof of professional liability insurance and stellar references are available upon request.
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